FAQ

Change currency

FREQUENTLY ASKED QUESTIONS

Delivery 
We offer free deliveries & free returns within EU. For the time being,
we do not deliver to countries outside of the EU except Norway and Switzerland.

Normally, your order will be delivered within 6-8 workdays but occasionally it may take longer. Unfortunately, we cannot warrant that your order will be delivered within a certain time even though it will normally not take more than a few days.


UPS will deliver your package at your home, they will try 3 times. It’s important that you are can make sure that UPS can deliver. To cover our expenses related to non-collected deliveries we will charge you a fee of GBP 18 in the UK and EUR 20 for other EU countries.
You will be notified about the delivery by SMS, email.

PAYMENTS

We currently accept payment by KLARNA, which offers you to pay with Klarna, Master Card, or VISA. Read more.


RETURNS

We offer free deliveries & free returns within EU. As soon as you have decided to return your order or part of it, let us know within 14 days. Please follow the steps, read more.